Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13344
VM0013344Membermember13344@example.test · +601110013344 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted Out
Points Balance
925
Current loyalty balance
Lifetime Spend
RM 1,156
Across 35 visits
Total Visits
35
Since 2024-12-28
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
925 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 17
Outlet purchase
2026-08-20 · Member activity · RM 33.00
App session
2026-08-08 · OPLUMO Outlet 17
Points credited
2026-07-27 · Member activity · RM 37.40
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 17
Outlet purchase
2026-07-03 · Member activity · RM 41.80
Points credited
2026-06-21 · OPLUMO Outlet 17
Outlet purchase
2026-06-09 · Member activity · RM 46.20