Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 13343
VM0013343Membermember13343@example.test · +601110013343 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
101
Current loyalty balance
Lifetime Spend
RM 127
Across 4 visits
Total Visits
4
Since 2026-07-26
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 16
Outlet purchase
2026-09-06 · Member activity · RM 31.50
App session
2026-08-25 · OPLUMO Outlet 16
Points credited
2026-08-13 · Member activity · RM 35.70
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 16
Outlet purchase
2026-07-20 · Member activity · RM 39.90
Points credited
2026-07-08 · OPLUMO Outlet 16
Outlet purchase
2026-06-26 · Member activity · RM 44.10