Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13332
VM0013332Membermember13332@example.test · +601110013332 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
49
Current loyalty balance
Lifetime Spend
RM 61
Across 2 visits
Total Visits
2
Since 2026-09-20
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
49 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 5
Outlet purchase
2026-09-26 · Member activity · RM 28.50
App session
2026-09-14 · OPLUMO Outlet 5
Points credited
2026-09-02 · Member activity · RM 32.30
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 5
Outlet purchase
2026-08-09 · Member activity · RM 36.10
Points credited
2026-07-28 · OPLUMO Outlet 5
Outlet purchase
2026-07-16 · Member activity · RM 39.90