Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13329
VM0013329Silvermember13329@example.test · +601110013329 · Preferred outlet: OPLUMO Outlet 2
FamilyDelivery
Consent Status
Opted In
Points Balance
2,186
Current loyalty balance
Lifetime Spend
RM 2,733
Across 39 visits
Total Visits
39
Since 2024-08-02
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,186 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 51.75
App session
2026-05-24 · OPLUMO Outlet 2
Points credited
2026-05-12 · Member activity · RM 58.65
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 2
Outlet purchase
2026-04-18 · Member activity · RM 65.55
Points credited
2026-04-06 · OPLUMO Outlet 2
Outlet purchase
2026-03-25 · Member activity · RM 72.45