Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13320
VM0013320Silvermember13320@example.test · +601110013320 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
999
Current loyalty balance
Lifetime Spend
RM 1,249
Across 38 visits
Total Visits
38
Since 2024-07-27
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
999 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 10
Outlet purchase
2026-05-12 · Member activity · RM 29.25
App session
2026-04-30 · OPLUMO Outlet 10
Points credited
2026-04-18 · Member activity · RM 33.15
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 10
Outlet purchase
2026-03-25 · Member activity · RM 37.05
Points credited
2026-03-13 · OPLUMO Outlet 10
Outlet purchase
2026-03-01 · Member activity · RM 40.95