Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01332
VM0001332Membermember1332@example.test · +601110001332 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
179
Current loyalty balance
Lifetime Spend
RM 224
Across 4 visits
Total Visits
4
Since 2026-03-07
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
179 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 7
Outlet purchase
2026-04-18 · Member activity · RM 49.50
App session
2026-04-06 · OPLUMO Outlet 7
Points credited
2026-03-25 · Member activity · RM 56.10
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 7
Outlet purchase
2026-03-01 · Member activity · RM 62.70
Points credited
2026-02-17 · OPLUMO Outlet 7
Outlet purchase
2026-02-05 · Member activity · RM 69.30