Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 13315
VM0013315Membermember13315@example.test · +601110013315 · Preferred outlet: OPLUMO Outlet 5
WeekendApp User
Consent Status
Opted Out
Points Balance
147
Current loyalty balance
Lifetime Spend
RM 184
Across 2 visits
Total Visits
2
Since 2026-09-15
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
147 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 5
Outlet purchase
2026-09-21 · Member activity · RM 60.75
App session
2026-09-09 · OPLUMO Outlet 5
Points credited
2026-08-28 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 5
Outlet purchase
2026-08-04 · Member activity · RM 76.95
Points credited
2026-07-23 · OPLUMO Outlet 5
Outlet purchase
2026-07-11 · Member activity · RM 85.05