Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13309
VM0013309Membermember13309@example.test · +601110013309 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
197
Current loyalty balance
Lifetime Spend
RM 247
Across 2 visits
Total Visits
2
Since 2026-08-19
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
197 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 16
Outlet purchase
2026-08-25 · Member activity · RM 116.25
App session
2026-08-13 · OPLUMO Outlet 16
Points credited
2026-08-01 · Member activity · RM 131.75
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 16
Outlet purchase
2026-07-08 · Member activity · RM 147.25
Points credited
2026-06-26 · OPLUMO Outlet 16
Outlet purchase
2026-06-14 · Member activity · RM 162.75