Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13302
VM0013302Silvermember13302@example.test · +601110013302 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,481
Current loyalty balance
Lifetime Spend
RM 1,852
Across 23 visits
Total Visits
23
Since 2025-08-11
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,481 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 9
Outlet purchase
2026-08-30 · Member activity · RM 57.75
App session
2026-08-18 · OPLUMO Outlet 9
Points credited
2026-08-06 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 9
Outlet purchase
2026-07-13 · Member activity · RM 73.15
Points credited
2026-07-01 · OPLUMO Outlet 9
Outlet purchase
2026-06-19 · Member activity · RM 80.85