Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01330
VM0001330Goldmember1330@example.test · +601110001330 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,045
Current loyalty balance
Lifetime Spend
RM 5,057
Across 35 visits
Total Visits
35
Since 2024-10-31
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,045 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 5
Outlet purchase
2026-06-23 · Member activity · RM 120.00
App session
2026-06-11 · OPLUMO Outlet 5
Points credited
2026-05-30 · Member activity · RM 136.00
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 5
Outlet purchase
2026-05-06 · Member activity · RM 152.00
Points credited
2026-04-24 · OPLUMO Outlet 5
Outlet purchase
2026-04-12 · Member activity · RM 168.00