Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13298
VM0013298Membermember13298@example.test · +601110013298 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
358
Current loyalty balance
Lifetime Spend
RM 449
Across 12 visits
Total Visits
12
Since 2026-03-09
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
16d
2026-09-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
358 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 5
Outlet purchase
2026-09-11 · Member activity · RM 24.00
App session
2026-08-30 · OPLUMO Outlet 5
Points credited
2026-08-18 · Member activity · RM 27.20
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 5
Outlet purchase
2026-07-25 · Member activity · RM 30.40
Points credited
2026-07-13 · OPLUMO Outlet 5
Outlet purchase
2026-07-01 · Member activity · RM 33.60