Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13297
VM0013297Membermember13297@example.test · +601110013297 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
431
Current loyalty balance
Lifetime Spend
RM 540
Across 13 visits
Total Visits
13
Since 2025-10-13
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
145d
2026-05-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
431 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 4
Outlet purchase
2026-05-05 · Member activity · RM 34.50
App session
2026-04-23 · OPLUMO Outlet 4
Points credited
2026-04-11 · Member activity · RM 39.10
Win-back campaign delivered
2026-03-30 · OPLUMO Outlet 4
Outlet purchase
2026-03-18 · Member activity · RM 43.70
Points credited
2026-03-06 · OPLUMO Outlet 4
Outlet purchase
2026-02-22 · Member activity · RM 48.30