Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13296
VM0013296Goldmember13296@example.test · +601110013296 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
3,721
Current loyalty balance
Lifetime Spend
RM 4,651
Across 28 visits
Total Visits
28
Since 2025-01-07
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
154d
2026-05-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,721 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 3
Outlet purchase
2026-04-26 · Member activity · RM 106.50
App session
2026-04-14 · OPLUMO Outlet 3
Points credited
2026-04-02 · Member activity · RM 120.70
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 3
Outlet purchase
2026-03-09 · Member activity · RM 134.90
Points credited
2026-02-25 · OPLUMO Outlet 3
Outlet purchase
2026-02-13 · Member activity · RM 149.10