Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13293
VM0013293Silvermember13293@example.test · +601110013293 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,191
Current loyalty balance
Lifetime Spend
RM 1,490
Across 23 visits
Total Visits
23
Since 2025-07-06
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,191 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 17
Outlet purchase
2026-07-25 · Member activity · RM 63.00
App session
2026-07-13 · OPLUMO Outlet 17
Points credited
2026-07-01 · Member activity · RM 71.40
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 17
Outlet purchase
2026-06-07 · Member activity · RM 79.80
Points credited
2026-05-26 · OPLUMO Outlet 17
Outlet purchase
2026-05-14 · Member activity · RM 88.20