Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13277
VM0013277Silvermember13277@example.test · +601110013277 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
1,949
Current loyalty balance
Lifetime Spend
RM 2,437
Across 17 visits
Total Visits
17
Since 2025-12-18
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,949 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 1
Outlet purchase
2026-09-20 · Member activity · RM 120.75
App session
2026-09-08 · OPLUMO Outlet 1
Points credited
2026-08-27 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 1
Outlet purchase
2026-08-03 · Member activity · RM 152.95
Points credited
2026-07-22 · OPLUMO Outlet 1
Outlet purchase
2026-07-10 · Member activity · RM 169.05