Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13272
VM0013272Silvermember13272@example.test · +601110013272 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,883
Current loyalty balance
Lifetime Spend
RM 2,355
Across 36 visits
Total Visits
36
Since 2024-12-25
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 13
Outlet purchase
2026-09-04 · Member activity · RM 56.25
App session
2026-08-23 · OPLUMO Outlet 13
Points credited
2026-08-11 · Member activity · RM 63.75
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 13
Outlet purchase
2026-07-18 · Member activity · RM 71.25
Points credited
2026-07-06 · OPLUMO Outlet 13
Outlet purchase
2026-06-24 · Member activity · RM 78.75