Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 13261
VM0013261Goldmember13261@example.test · +601110013261 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,528
Current loyalty balance
Lifetime Spend
RM 5,661
Across 42 visits
Total Visits
42
Since 2024-08-19
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,528 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 2
Outlet purchase
2026-08-15 · Member activity · RM 111.00
App session
2026-08-03 · OPLUMO Outlet 2
Points credited
2026-07-22 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 2
Outlet purchase
2026-06-28 · Member activity · RM 140.60
Points credited
2026-06-16 · OPLUMO Outlet 2
Outlet purchase
2026-06-04 · Member activity · RM 155.40