Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13257
VM0013257Membermember13257@example.test · +601110013257 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
778
Current loyalty balance
Lifetime Spend
RM 973
Across 12 visits
Total Visits
12
Since 2025-10-03
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
173d
2026-04-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
778 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 15
Outlet purchase
2026-04-07 · Member activity · RM 72.00
App session
2026-03-26 · OPLUMO Outlet 15
Points credited
2026-03-14 · Member activity · RM 81.60
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 15
Outlet purchase
2026-02-18 · Member activity · RM 91.20
Points credited
2026-02-06 · OPLUMO Outlet 15
Outlet purchase
2026-01-25 · Member activity · RM 100.80