Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13254
VM0013254Membermember13254@example.test · +601110013254 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
935
Current loyalty balance
Lifetime Spend
RM 1,169
Across 19 visits
Total Visits
19
Since 2025-10-25
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
935 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 12
Outlet purchase
2026-09-02 · Member activity · RM 47.25
App session
2026-08-21 · OPLUMO Outlet 12
Points credited
2026-08-09 · Member activity · RM 53.55
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 59.85
Points credited
2026-07-04 · OPLUMO Outlet 12
Outlet purchase
2026-06-22 · Member activity · RM 66.15