Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01325
VM0001325Silvermember1325@example.test · +601110001325 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,691
Current loyalty balance
Lifetime Spend
RM 2,114
Across 18 visits
Total Visits
18
Since 2025-10-29
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,691 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 17
Outlet purchase
2026-08-19 · Member activity · RM 111.00
App session
2026-08-07 · OPLUMO Outlet 17
Points credited
2026-07-26 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 17
Outlet purchase
2026-07-02 · Member activity · RM 140.60
Points credited
2026-06-20 · OPLUMO Outlet 17
Outlet purchase
2026-06-08 · Member activity · RM 155.40