Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13246
VM0013246Silvermember13246@example.test · +601110013246 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,292
Current loyalty balance
Lifetime Spend
RM 2,865
Across 45 visits
Total Visits
45
Since 2024-07-06
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,292 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 4
Outlet purchase
2026-08-25 · Member activity · RM 48.75
App session
2026-08-13 · OPLUMO Outlet 4
Points credited
2026-08-01 · Member activity · RM 55.25
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 4
Outlet purchase
2026-07-08 · Member activity · RM 61.75
Points credited
2026-06-26 · OPLUMO Outlet 4
Outlet purchase
2026-06-14 · Member activity · RM 68.25