Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13230
VM0013230Silvermember13230@example.test · +601110013230 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,244
Current loyalty balance
Lifetime Spend
RM 1,555
Across 14 visits
Total Visits
14
Since 2025-11-06
Average Order Value
RM 130
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,244 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 5
Outlet purchase
2026-06-16 · Member activity · RM 97.50
App session
2026-06-04 · OPLUMO Outlet 5
Points credited
2026-05-23 · Member activity · RM 110.50
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 5
Outlet purchase
2026-04-29 · Member activity · RM 123.50
Points credited
2026-04-17 · OPLUMO Outlet 5
Outlet purchase
2026-04-05 · Member activity · RM 136.50