Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13210
VM0013210Platinummember13210@example.test · +601110013210 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,620
Current loyalty balance
Lifetime Spend
RM 7,026
Across 41 visits
Total Visits
41
Since 2024-10-02
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,620 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 2
Outlet purchase
2026-09-10 · Member activity · RM 115.50
App session
2026-08-29 · OPLUMO Outlet 2
Points credited
2026-08-17 · Member activity · RM 130.90
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 2
Outlet purchase
2026-07-24 · Member activity · RM 146.30
Points credited
2026-07-12 · OPLUMO Outlet 2
Outlet purchase
2026-06-30 · Member activity · RM 161.70