Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13205
VM0013205Membermember13205@example.test · +601110013205 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
601
Current loyalty balance
Lifetime Spend
RM 752
Across 17 visits
Total Visits
17
Since 2025-11-16
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
601 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 14
Outlet purchase
2026-08-19 · Member activity · RM 36.00
App session
2026-08-07 · OPLUMO Outlet 14
Points credited
2026-07-26 · Member activity · RM 40.80
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 14
Outlet purchase
2026-07-02 · Member activity · RM 45.60
Points credited
2026-06-20 · OPLUMO Outlet 14
Outlet purchase
2026-06-08 · Member activity · RM 50.40