Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 13204
VM0013204Silvermember13204@example.test · +601110013204 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,173
Current loyalty balance
Lifetime Spend
RM 2,717
Across 31 visits
Total Visits
31
Since 2024-12-25
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,173 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 13
Outlet purchase
2026-06-06 · Member activity · RM 79.50
App session
2026-05-25 · OPLUMO Outlet 13
Points credited
2026-05-13 · Member activity · RM 90.10
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 13
Outlet purchase
2026-04-19 · Member activity · RM 100.70
Points credited
2026-04-07 · OPLUMO Outlet 13
Outlet purchase
2026-03-26 · Member activity · RM 111.30