Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01320
VM0001320Goldmember1320@example.test · +601110001320 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
3,064
Current loyalty balance
Lifetime Spend
RM 3,831
Across 34 visits
Total Visits
34
Since 2024-09-05
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,064 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 12
Outlet purchase
2026-04-10 · Member activity · RM 74.25
App session
2026-03-29 · OPLUMO Outlet 12
Points credited
2026-03-17 · Member activity · RM 84.15
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 12
Outlet purchase
2026-02-21 · Member activity · RM 94.05
Points credited
2026-02-09 · OPLUMO Outlet 12
Outlet purchase
2026-01-28 · Member activity · RM 103.95