Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13173
VM0013173Goldmember13173@example.test · +601110013173 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,187
Current loyalty balance
Lifetime Spend
RM 5,235
Across 35 visits
Total Visits
35
Since 2024-09-25
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,187 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 16
Outlet purchase
2026-05-18 · Member activity · RM 112.50
App session
2026-05-06 · OPLUMO Outlet 16
Points credited
2026-04-24 · Member activity · RM 127.50
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 16
Outlet purchase
2026-03-31 · Member activity · RM 142.50
Points credited
2026-03-19 · OPLUMO Outlet 16
Outlet purchase
2026-03-07 · Member activity · RM 157.50