Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13170
VM0013170Membermember13170@example.test · +601110013170 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
92
Current loyalty balance
Lifetime Spend
RM 116
Across 4 visits
Total Visits
4
Since 2026-07-12
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
92 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 13
Outlet purchase
2026-08-23 · Member activity · RM 26.25
App session
2026-08-11 · OPLUMO Outlet 13
Points credited
2026-07-30 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 13
Outlet purchase
2026-07-06 · Member activity · RM 33.25
Points credited
2026-06-24 · OPLUMO Outlet 13
Outlet purchase
2026-06-12 · Member activity · RM 36.75