Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13164
VM0013164Membermember13164@example.test · +601110013164 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
820
Current loyalty balance
Lifetime Spend
RM 1,025
Across 8 visits
Total Visits
8
Since 2026-04-29
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
820 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 7
Outlet purchase
2026-08-21 · Member activity · RM 105.75
App session
2026-08-09 · OPLUMO Outlet 7
Points credited
2026-07-28 · Member activity · RM 119.85
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 133.95
Points credited
2026-06-22 · OPLUMO Outlet 7
Outlet purchase
2026-06-10 · Member activity · RM 148.05