Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13161
VM0013161Membermember13161@example.test · +601110013161 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
341
Current loyalty balance
Lifetime Spend
RM 427
Across 9 visits
Total Visits
9
Since 2026-02-09
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
98d
2026-07-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
341 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 4
Outlet purchase
2026-06-21 · Member activity · RM 29.25
App session
2026-06-09 · OPLUMO Outlet 4
Points credited
2026-05-28 · Member activity · RM 33.15
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 4
Outlet purchase
2026-05-04 · Member activity · RM 37.05
Points credited
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 40.95