Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13158
VM0013158Goldmember13158@example.test · +601110013158 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
2,495
Current loyalty balance
Lifetime Spend
RM 3,119
Across 39 visits
Total Visits
39
Since 2024-07-28
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
119d
2026-06-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-12 · OPLUMO Outlet 1
Outlet purchase
2026-05-31 · Member activity · RM 65.25
App session
2026-05-19 · OPLUMO Outlet 1
Points credited
2026-05-07 · Member activity · RM 73.95
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 1
Outlet purchase
2026-04-13 · Member activity · RM 82.65
Points credited
2026-04-01 · OPLUMO Outlet 1
Outlet purchase
2026-03-20 · Member activity · RM 91.35