Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 13139
VM0013139Membermember13139@example.test · +601110013139 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
366
Current loyalty balance
Lifetime Spend
RM 459
Across 16 visits
Total Visits
16
Since 2025-12-27
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
366 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 16
Outlet purchase
2026-09-11 · Member activity · RM 25.50
App session
2026-08-30 · OPLUMO Outlet 16
Points credited
2026-08-18 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 16
Outlet purchase
2026-07-25 · Member activity · RM 32.30
Points credited
2026-07-13 · OPLUMO Outlet 16
Outlet purchase
2026-07-01 · Member activity · RM 35.70