Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13122
VM0013122Membermember13122@example.test · +601110013122 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
257
Current loyalty balance
Lifetime Spend
RM 321
Across 3 visits
Total Visits
3
Since 2026-07-29
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
257 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 16
Outlet purchase
2026-08-22 · Member activity · RM 87.75
App session
2026-08-10 · OPLUMO Outlet 16
Points credited
2026-07-29 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 16
Outlet purchase
2026-07-05 · Member activity · RM 111.15
Points credited
2026-06-23 · OPLUMO Outlet 16
Outlet purchase
2026-06-11 · Member activity · RM 122.85