Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13118
VM0013118Silvermember13118@example.test · +601110013118 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
1,773
Current loyalty balance
Lifetime Spend
RM 2,217
Across 25 visits
Total Visits
25
Since 2025-07-20
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,773 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 12
Outlet purchase
2026-09-13 · Member activity · RM 64.50
App session
2026-09-01 · OPLUMO Outlet 12
Points credited
2026-08-20 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 12
Outlet purchase
2026-07-27 · Member activity · RM 81.70
Points credited
2026-07-15 · OPLUMO Outlet 12
Outlet purchase
2026-07-03 · Member activity · RM 90.30