Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13116
VM0013116Goldmember13116@example.test · +601110013116 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,660
Current loyalty balance
Lifetime Spend
RM 5,826
Across 39 visits
Total Visits
39
Since 2024-08-10
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,660 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 10
Outlet purchase
2026-06-13 · Member activity · RM 115.50
App session
2026-06-01 · OPLUMO Outlet 10
Points credited
2026-05-20 · Member activity · RM 130.90
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 10
Outlet purchase
2026-04-26 · Member activity · RM 146.30
Points credited
2026-04-14 · OPLUMO Outlet 10
Outlet purchase
2026-04-02 · Member activity · RM 161.70