Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 13113
VM0013113Platinummember13113@example.test · +601110013113 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
5,028
Current loyalty balance
Lifetime Spend
RM 6,286
Across 42 visits
Total Visits
42
Since 2024-04-11
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,028 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 7
Outlet purchase
2026-04-07 · Member activity · RM 96.00
App session
2026-03-26 · OPLUMO Outlet 7
Points credited
2026-03-14 · Member activity · RM 108.80
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 7
Outlet purchase
2026-02-18 · Member activity · RM 121.60
Points credited
2026-02-06 · OPLUMO Outlet 7
Outlet purchase
2026-01-25 · Member activity · RM 134.40