Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13110
VM0013110Silvermember13110@example.test · +601110013110 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
1,680
Current loyalty balance
Lifetime Spend
RM 2,100
Across 19 visits
Total Visits
19
Since 2025-07-14
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,680 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 4
Outlet purchase
2026-05-22 · Member activity · RM 88.50
App session
2026-05-10 · OPLUMO Outlet 4
Points credited
2026-04-28 · Member activity · RM 100.30
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 112.10
Points credited
2026-03-23 · OPLUMO Outlet 4
Outlet purchase
2026-03-11 · Member activity · RM 123.90