Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13082
VM0013082Silvermember13082@example.test · +601110013082 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,059
Current loyalty balance
Lifetime Spend
RM 1,324
Across 17 visits
Total Visits
17
Since 2025-11-21
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,059 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 10
Outlet purchase
2026-08-24 · Member activity · RM 73.50
App session
2026-08-12 · OPLUMO Outlet 10
Points credited
2026-07-31 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 93.10
Points credited
2026-06-25 · OPLUMO Outlet 10
Outlet purchase
2026-06-13 · Member activity · RM 102.90