Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13080
VM0013080Membermember13080@example.test · +601110013080 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
449
Current loyalty balance
Lifetime Spend
RM 562
Across 9 visits
Total Visits
9
Since 2025-12-05
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
449 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 8
Outlet purchase
2026-04-16 · Member activity · RM 41.25
App session
2026-04-04 · OPLUMO Outlet 8
Points credited
2026-03-23 · Member activity · RM 46.75
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 8
Outlet purchase
2026-02-27 · Member activity · RM 52.25
Points credited
2026-02-15 · OPLUMO Outlet 8
Outlet purchase
2026-02-03 · Member activity · RM 57.75