Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 13078
VM0013078Membermember13078@example.test · +601110013078 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
781
Current loyalty balance
Lifetime Spend
RM 976
Across 29 visits
Total Visits
29
Since 2025-05-15
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
781 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 6
Outlet purchase
2026-09-19 · Member activity · RM 26.25
App session
2026-09-07 · OPLUMO Outlet 6
Points credited
2026-08-26 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 6
Outlet purchase
2026-08-02 · Member activity · RM 33.25
Points credited
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 36.75