Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 13064
VM0013064Membermember13064@example.test · +601110013064 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
881
Current loyalty balance
Lifetime Spend
RM 1,102
Across 20 visits
Total Visits
20
Since 2025-10-01
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
881 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 9
Outlet purchase
2026-08-27 · Member activity · RM 39.75
App session
2026-08-15 · OPLUMO Outlet 9
Points credited
2026-08-03 · Member activity · RM 45.05
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 9
Outlet purchase
2026-07-10 · Member activity · RM 50.35
Points credited
2026-06-28 · OPLUMO Outlet 9
Outlet purchase
2026-06-16 · Member activity · RM 55.65