Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13056
VM0013056Goldmember13056@example.test · +601110013056 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,581
Current loyalty balance
Lifetime Spend
RM 3,226
Across 19 visits
Total Visits
19
Since 2025-11-08
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,581 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 1
Outlet purchase
2026-09-16 · Member activity · RM 120.00
App session
2026-09-04 · OPLUMO Outlet 1
Points credited
2026-08-23 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 1
Outlet purchase
2026-07-30 · Member activity · RM 152.00
Points credited
2026-07-18 · OPLUMO Outlet 1
Outlet purchase
2026-07-06 · Member activity · RM 168.00