Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 13039
VM0013039Goldmember13039@example.test · +601110013039 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,833
Current loyalty balance
Lifetime Spend
RM 4,792
Across 43 visits
Total Visits
43
Since 2024-08-12
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,833 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 1
Outlet purchase
2026-08-26 · Member activity · RM 81.75
App session
2026-08-14 · OPLUMO Outlet 1
Points credited
2026-08-02 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 103.55
Points credited
2026-06-27 · OPLUMO Outlet 1
Outlet purchase
2026-06-15 · Member activity · RM 114.45