Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 13038
VM0013038Goldmember13038@example.test · +601110013038 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
4,651
Current loyalty balance
Lifetime Spend
RM 5,815
Across 31 visits
Total Visits
31
Since 2024-12-22
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,651 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 17
Outlet purchase
2026-06-03 · Member activity · RM 133.50
App session
2026-05-22 · OPLUMO Outlet 17
Points credited
2026-05-10 · Member activity · RM 151.30
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 17
Outlet purchase
2026-04-16 · Member activity · RM 169.10
Points credited
2026-04-04 · OPLUMO Outlet 17
Outlet purchase
2026-03-23 · Member activity · RM 186.90