Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13034
VM0013034Membermember13034@example.test · +601110013034 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted Out
Points Balance
242
Current loyalty balance
Lifetime Spend
RM 303
Across 3 visits
Total Visits
3
Since 2026-03-31
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
242 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 13
Outlet purchase
2026-04-24 · Member activity · RM 79.50
App session
2026-04-12 · OPLUMO Outlet 13
Points credited
2026-03-31 · Member activity · RM 90.10
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 13
Outlet purchase
2026-03-07 · Member activity · RM 100.70
Points credited
2026-02-23 · OPLUMO Outlet 13
Outlet purchase
2026-02-11 · Member activity · RM 111.30