Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 13032
VM0013032Silvermember13032@example.test · +601110013032 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
2,000
Current loyalty balance
Lifetime Spend
RM 2,500
Across 38 visits
Total Visits
38
Since 2024-07-01
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,000 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 62.25
App session
2026-04-04 · OPLUMO Outlet 11
Points credited
2026-03-23 · Member activity · RM 70.55
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 11
Outlet purchase
2026-02-27 · Member activity · RM 78.85
Points credited
2026-02-15 · OPLUMO Outlet 11
Outlet purchase
2026-02-03 · Member activity · RM 87.15