Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 13022
VM0013022Silvermember13022@example.test · +601110013022 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
962
Current loyalty balance
Lifetime Spend
RM 1,203
Across 13 visits
Total Visits
13
Since 2026-03-01
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
962 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 1
Outlet purchase
2026-09-21 · Member activity · RM 71.25
App session
2026-09-09 · OPLUMO Outlet 1
Points credited
2026-08-28 · Member activity · RM 80.75
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 1
Outlet purchase
2026-08-04 · Member activity · RM 90.25
Points credited
2026-07-23 · OPLUMO Outlet 1
Outlet purchase
2026-07-11 · Member activity · RM 99.75