Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 13001
VM0013001Membermember13001@example.test · +601110013001 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
163
Current loyalty balance
Lifetime Spend
RM 204
Across 4 visits
Total Visits
4
Since 2026-08-05
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
163 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 14
Outlet purchase
2026-09-16 · Member activity · RM 41.25
App session
2026-09-04 · OPLUMO Outlet 14
Points credited
2026-08-23 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 14
Outlet purchase
2026-07-30 · Member activity · RM 52.25
Points credited
2026-07-18 · OPLUMO Outlet 14
Outlet purchase
2026-07-06 · Member activity · RM 57.75