Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 12996
VM0012996Platinummember12996@example.test · +601110012996 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,127
Current loyalty balance
Lifetime Spend
RM 7,659
Across 41 visits
Total Visits
41
Since 2024-05-01
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
171d
2026-04-21
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,127 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 9
Outlet purchase
2026-04-09 · Member activity · RM 119.25
App session
2026-03-28 · OPLUMO Outlet 9
Points credited
2026-03-16 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 9
Outlet purchase
2026-02-20 · Member activity · RM 151.05
Points credited
2026-02-08 · OPLUMO Outlet 9
Outlet purchase
2026-01-27 · Member activity · RM 166.95