Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 12979
VM0012979Silvermember12979@example.test · +601110012979 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted Out
Points Balance
1,917
Current loyalty balance
Lifetime Spend
RM 2,397
Across 23 visits
Total Visits
23
Since 2025-08-04
Average Order Value
RM 132
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,917 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 9
Outlet purchase
2026-08-23 · Member activity · RM 99.00
App session
2026-08-11 · OPLUMO Outlet 9
Points credited
2026-07-30 · Member activity · RM 112.20
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 9
Outlet purchase
2026-07-06 · Member activity · RM 125.40
Points credited
2026-06-24 · OPLUMO Outlet 9
Outlet purchase
2026-06-12 · Member activity · RM 138.60